FAQs
❓ Frequently Asked Questions (FAQs)
Welcome to our FAQ (Frequently Asked Questions) section!
Here you'll find answers to the most common questions about our mini portable juice blender, orders, shipping, returns, and more.
Our goal is to make your shopping experience as smooth and magical as possible. If you don't find what you're looking for below, feel free to contact our support team — we're always happy to help!
🔌 Charging & Battery
Q1. Is the mini blender rechargeable?
Yes, the blender is fully rechargeable. It comes with a USB charging cable and can be charged via a laptop, power bank, car charger, or any USB adapter.
Q2. How long does it take to fully charge?
Charging takes approximately 2–3 hours. A full charge can blend 10–15 cups, depending on the ingredients and usage.
Q3. Can I use the blender while it’s charging?
No, for safety reasons, the blender is designed to work only when it's unplugged. Use it after fully charging
🧊 Usage & Performance
Q4. Can it blend ice or frozen fruits?
Yes, it can handle small ice cubes and frozen fruits when used with liquids like water or milk. For best results, cut ingredients into small pieces and avoid overloading.
Q5. What can I make with this blender?
It’s perfect for smoothies, protein shakes, fruit juices, baby food, salad dressings, and even light milkshakes.
Q6. What is the blender’s capacity?
The mini blender holds around 350ml to 400ml, ideal for one-person servings.
Q7. Can I blend hot liquids?
No, it is not suitable for hot or boiling liquids. Only use it with cold or room-temperature ingredients.
🔁 Returns & Refunds
Q: What is your return policy?
A: We offer a 7–14 day return window from the date of delivery. If you’re not satisfied with your purchase, contact us and we’ll guide you through the return or exchange process.
Q: What if my MINI blender arrives damaged or defective?
A: We’re so sorry to hear that! Please contact us within 48 hours of receiving your order, and we’ll send a replacement or issue a full refund — no hassle.
💬 Other Questions
Q: How can I contact customer support?
A: You can reach us anytime through our Contact Us page or email us directly at [scalemailer1@gmail.com]. Our team typically replies within 24 hours.
Q: Can I cancel or change my order after placing it?
A: Yes, but please act fast! Orders can only be modified or canceled within 12 hours of purchase. After that, they are already being processed and packed for shipment.
🧡 Thank You!
We hope these answers help. At toynics, we’re committed to providing magical toys and exceptional customer service. Thank you for being part of our fairy tale!